Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Our post office drop-offs are on Mondays, Wednesdays and Fridays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
If you require faster shipping method, please contact me and I can give you the shipping costs and payment arrangements.
Shipping rates & delivery estimates
Small and lighter items will be shipped via USPS First Class and most delivery time is 2 to 3 business days.
Bigger and heavier items will be shipped via USPS Retail Ground (formerly known as Parcel Post) and delivery time is 2 to 9 business days.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
My Website (change this) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
My Website (change this) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
It may change in the future but only to specific countries I feel comfortable and reliable.