RVJ Ventures dba Kitchen Merchant is committed to protecting your privacy. We value our customers’ privacy as we value our own. This statement details the steps we take to protect your personal information when you visit our website. In particular, it describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our website, you are consenting to the information collection and use practices described in this privacy statement.
Collection of information
Generally, you can visit and browse our website without entering any kind of personal information. Your personal data is collected directly from you when you register to get a user account at our site. The personal information we include is reduced to the minimum information required for us to provide a service or carry out a transaction you have requested. The personal information we collect includes:
- Contact details: name, valid email address, telephone and physical address for shipping purposes, as we may not have rights to sell in your country some of the contents you would like to buy, either in DVD on demand or download.
- Comments about our products or services.
- If you are a professional buyer: information about your company and job position.
If you only want to subscribe to our newsletter, you can do so without registering and providing any other personal information but your email.
In all cases, we gather automatically standard information about your visit to our web site, which does not identify you personally and is used in an aggregate way to analyze traffic and provide reports on our visitors. This information is basically sent by your browser to every website you visit, such us your IP address, browser type and capabilities, operating system and language, date and time you access the site and the website from which you linked to our site. We do not link this information to your identity in any case.
We do not rent, sell or otherwise provide your personal information to any third party for any purpose. We only use your personal information to identify you, to correspond with you, to keep accounts current if you buy our products, and for statistical purposes. Your personal data entered in your user profile are not displayed anywhere on the website, with the exception of your name and comments if you decide to write short film reviews.
Disclosure of information
We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of an individual.
RVJ Ventures dba Kitchen Merchant is committed to protecting the security of your personal information. Our IT security providers have put the necessary physical and logical security measures in place, in order to protect your personal information from unauthorized access, use or disclosure.
For sites like ours to which you login, it is your responsibility to ensure the security of your password and not reveal this information to others, as well as to prevent access to your account, especially on shared computers. We provide you the means by which you can change your password inside your profile whenever you consider doing so.
Access and review of your personal information
You can exercise your right of access, rectification, cancellation and opposition to your personal information thru our contact page.
Right of information
Pursuant to the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform you that the personal information you provide will be processed and incorporated into a file owned by RVJ Ventures dba Kitchen Merchant, for the purpose of providing our services as well as managing the business relation with our customers. This file is registered at the Spanish Data Protection Agency.
We do not collect credit card details for your payments. When you confirm your order in our shop, you proceed to PayPal’s secure website where you can pay directly from your PayPal account, or if you choose to use a credit card, those details are collected by PayPal and not provided to us. So remember, we will never ask your credit card information by any means. Furthermore, we will never ask you for any account detail, especially your password.
Links to other sites
Enforcement of this privacy statement
If you have questions regarding this statement or our handling of your personal information, please contact us. We will promptly address your concern and strive to reach a satisfactory resolution.
Changes to this privacy statement
RVJ Ventures dba Kitchen Merchant may occasionally update this privacy statement. When we do, we will revise the “last update” date at the top and bottom of this privacy statement. We will obtain your opt-in consent for any updates to this privacy statement that materially expand the sharing or use of your personal information in ways not disclosed in this privacy statement at the time of collection.
Last updated: February 28, 2019